Questions and Answers
1. How to order?
Orders can only be placed through our online shop www.emp.ee. We do not accept orders by e-mail or telephone.
2. How do I place an order?
1: Find the goods you want:
a) By search
b) By catalogue
2. Place the goods in the shopping cart
3. In the shopping cart, click on I agree to the terms and conditions of purchase and return and click on the Next button.
4. Register or select "No, thank you" to buy without registering. Fill in the required fields.
5. Select the shipping method and payment method.
6. The order has been created, you can immediately pay by bank transfer. The invoice will be sent automatically to your e-mail.
3. How can I pay?
You can pay for your order:
Directly in the e-shop by bank transfer from your bank
by bank transfer
by bank transfer via your bank account by bank transfer by instalment, which is formalised at the time of placing the order.
4. How to form a hire purchase agreement?
How to make a hire purchase is described in detail in the section on hire purchase.
5. Do I need to pay to receive my order?
Yes, payment is required for the order, the goods will be ordered once payment has been received.
6. Do you deliver outside Estonia?
This is possible, please send an enquiry to info@emp.ee.
7. How do I ask questions?
We will answer your questions:
by e-mail info@emp.ee
8. How can I sell goods in your shop?
Please write to info@emp.ee exactly:
- Company name and brief introduction
- What kind of goods do you offer
- Who provides the guarantee
- What are the delivery times
- What are your financial terms